Send Us a Message
What customization options are available for Volumetric Works’ lamps?
We offer a variety of color options to suit any decor, including Flow Portable Vanilla (cream), Flow Portable Crystal (translucent), Flow Portable Grape (purple), and Flow Portable Sunset (orange). Each lamp is designed to provide a warm, inviting glow, making it a perfect addition to any room. If you have specific customization requests, please contact us directly, and we will do our best to accommodate your needs.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, PayPal Pay in 3, Apple Pay, and Google Pay. At checkout, you will have the option to choose your preferred payment method.
What is the delivery process and timeframe for orders?
We understand the importance of timely delivery. All orders are dispatched the same day via Royal Mail Second Class Signed For, ensuring you receive your lamp quickly and securely. You will receive a tracking number to monitor your order’s progress. If you need expedited shipping, please contact us directly, and we will do our best to accommodate your request.
*The processing time could go up in the event of supply delay. Please refer to your order confirmation email for the most up to date expected delivery date.
Are Volumetric Works’ lamps safe and certified?
Yes, all Volumetric Works products adhere to UKCA requirements and include the relevant safety and regulations certifications. Our lamps use LED bulbs, which are energy-efficient and have a long lifespan. Additionally, the 3D printed PLA material is non-toxic and biodegradable, ensuring that our products are safe for both you and the environment.
How are your products made?
At Volumetric Works, we harness 3D printing technology to craft unique, customizable lighting fixtures. This energy-efficient process allows us to produce on demand with minimal waste, a sharp contrast to traditional manufacturing methods like injection molding.
By embracing 3D printing, we’re committed to achieving a zero-waste production model that minimizes our environmental impact at every step. Each piece we create reflects our dedication to sustainability, from the use of renewable materials to responsible packaging choices.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website. You can access the tracking page via this link. Tracking Page