Terms and Conditions

Overview:

Welcome to Volumetric Works. Here, every click leads you closer to eco-conscious living. Our platform, enriched with comprehensive insights, tools, and services, is dedicated to you, under the premise of full acceptance of our eco-centric terms, conditions, and the heart behind our mission.

Engaging with us, through either casual browsing or making a purchase, means you’re agreeing to uphold the principles laid out in our terms.

This website is operated by Volumetric Works. Our website address is: https://volumetricworks.com. The brand Volumetric Works is trading under Fish and Media Ltd. Company number: 10891701 Registered in the United Kingdom. Throughout the site, the terms “we”, “us” and “our” refer to Volumetric Works. Volumetric Works offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Eco-Friendly Commitment: At Volumetric Works, our devotion to the environment is integral to our identity, driving every facet of our operations. We take pride in using PLA (Polylactic Acid) for our creations, a groundbreaking material that stands at the forefront of eco-friendly 3D printing. Derived from renewable resources like corn starch, PLA underpins our pledge to sustainability, embodying our commitment to reducing plastic waste and carbon footprint.

Our eco-friendly pledge extends beyond our choice of material. We ensure that every component of our packaging and consumables is devoid of plastic by-products. From the moment a design is conceived to the point it reaches your doorstep, our journey is mapped with green principles in mind. We meticulously select suppliers who share our vision, engaging with partners committed to eco-conscious materials, designs, and shipping practices.

This holistic approach underscores why Volumetric Works and our products are not just eco-friendly by name but by action. As we navigate the path of sustainability, we invite you to join us in making a difference, one 3D-printed item at a time.

Online Store Terms By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

General Conditions We reserve the right to refuse service to anyone for any reason at any time.

Returns Policy: Your satisfaction is paramount at Volumetric Works. If you are not entirely happy with your purchase, we offer a 14-day return policy from the date of shipment. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Please note that return postage fees are the responsibility of the customer.

Before returning an item, please contact us at info@volumetricworks.com to initiate the return process and receive further instructions. Our team is dedicated to ensuring a smooth and straightforward return experience.

Accuracy, Completeness, and Timeliness of Information: While Volumetric Works strives for precision in every detail presented on our site, we recognize that the information might not always be entirely accurate, complete, or current. The content provided is intended for general information purposes and should not be the sole basis for making decisions without consulting more primary, accurate, complete, or timely sources.

Our products, celebrated for their unique 3D printed craftsmanship, embody the charm of bespoke artistry. Due to the nature of 3D printing (fused deposition manufacturing), variations in design and minor blemishes may occur. These variations inherent to the printing process, do not affect the product’s use or structural integrity. It’s also important to note that any 3D printed items on the market are not designed for consuming food or drinks due to manufacturing characteristics.

We endeavor to ensure the colors of our products are depicted as accurately as possible on our website. However, we cannot guarantee that the colors you see on your screen reflect the exact color of the product, as screen variations can affect how colors appear.

Volumetric Works is committed to implementing stringent quality controls to minimize any significant variances, ensuring that each piece meets our high standards of craftsmanship and design.

For any concerns or queries, please reach out to us at info@volumetricworks.com.

Shipping Terms: At Volumetric Works, we pride ourselves on the craftsmanship and quality of our 3D-printed products. To ensure that you receive items of the highest standard, our shipping process is designed with both readiness and customization in mind.

For items currently in stock, we aim to dispatch your order as swiftly as possible, often within the same or the next business day. However, the unique nature of our products means that inventory can fluctuate based on demand.

In instances where your chosen item is not immediately available, we embrace a made-to-order approach. This ensures that each piece receives the attention to detail it deserves, directly from our workshop to your doorstep. Please allow up to half a day for the creation of your item, as our dedicated team works diligently to craft your selected piece with precision and care.

Whether from stock or made to order, we are committed to transparent communication regarding the status of your order. You will be informed at checkout whether your item is ready to ship or requires a brief production period. This hybrid model allows us to maintain a diverse and dynamic inventory while also accommodating bespoke requests and preferences.

Thank you for your understanding and for supporting bespoke craftsmanship. Your patience ensures that the product you receive is not just an item, but a piece of art tailored to your expectations.

Modifications to The Service and Prices Prices for our products are subject to change without notice.

Products or Services (if applicable) Certain products or services may be available exclusively online through the website.

Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Optional Tools We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

Third-Party Links Certain content, products, and services available via our Service may include materials from third parties.

User Comments, Feedback, and Other Submissions If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

Personal Information Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

Prohibited Uses In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content for any unlawful purpose.

Disclaimer of Warranties; Limitation of Liability We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

Indemnification You agree to indemnify, defend and hold harmless Volumetric Works and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent.

For any inquiries, questions, or further information, please don’t hesitate to reach out to us. We’re here to assist you. Contact us at info@volumetricworks.com, and our dedicated team will be delighted to help you with any aspect of your experience.

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